These Terms of Use (“Terms”) govern your access to and use of the DentalWebMastery website and services (collectively, the “Services”) provided by DentalWebMastery (“DentalWebMastery,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Who We Are

DentalWebMastery is a web design and digital marketing agency focused on dental and healthcare businesses. We may provide website design and development, hosting coordination, SEO, content creation, email marketing setup, CRM and automation configuration (including GoHighLevel), and related digital services.

Eligibility

You must be at least the age of majority in your jurisdiction to use our Services. If you use the Services on behalf of a business, you confirm that you have authority to bind that business to these Terms.

Use of the Website

You agree not to:

Use the website for unlawful purposes

Attempt to gain unauthorized access to systems or data

Interfere with or disrupt the website or servers

Copy, scrape, or reverse engineer content or functionality where prohibited

Transmit malware, spam, or harmful content

We may restrict or terminate access if misuse is detected.

Quotes, Proposals, and Scope

All pricing, timelines, and deliverables displayed on our website or communicated verbally or in writing are estimates unless confirmed in a signed agreement, statement of work, or invoice.

Any work requested outside the agreed scope may require additional fees and written approval before proceeding.

Client Responsibilities

To deliver services efficiently, you agree to:

Provide accurate information, content, assets, and approvals on time

Confirm you own or have rights to all content you provide

Maintain backups of your data when reasonably possible

Keep third-party account credentials secure

Delays caused by missing information or approvals may extend timelines and increase costs.

Third-Party Services

We may integrate or configure third-party tools such as hosting providers, domain registrars, CRM systems, email services, analytics platforms, or payment processors.

Third-party services are governed by their own terms and policies. DentalWebMastery is not responsible for outages, pricing changes, deliverability issues, or policy enforcement by third-party providers.

Email, SMS, and Marketing Compliance

If we assist with email or SMS marketing, you agree to comply with all applicable laws and regulations, including anti-spam and privacy legislation such as Canada’s Anti-Spam Legislation (CASL).

You confirm that you have proper consent to contact recipients and that your contact lists were obtained legally and ethically. We reserve the right to refuse campaigns that violate laws, platform rules, or ethical standards.

Intellectual Property

DentalWebMastery retains ownership of its templates, frameworks, internal tools, and processes unless otherwise stated in writing.

You retain ownership of all content and assets you provide. Upon full payment, you receive the right to use the final deliverables for your business purposes unless otherwise agreed.

We may showcase completed work in our portfolio unless confidentiality is requested in writing.

Payments, Billing, and Refunds

Payment terms are defined in your invoice or agreement. Unless stated otherwise:

Deposits and setup fees are non-refundable once work begins

Late payments may result in paused or terminated services

You are responsible for approved third-party costs

Subscription or maintenance services may be suspended if payments lapse.

Hosting, Maintenance, and Uptime

Where hosting or maintenance is provided, we aim for reliable service but do not guarantee uninterrupted uptime. Websites may be affected by updates, security events, or third-party outages.

Disclaimers

Services are provided “as is” and “as available.” We do not guarantee specific outcomes such as search rankings, lead volume, or revenue. Marketing performance depends on factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, DentalWebMastery is not liable for indirect, incidental, or consequential damages. Our total liability will not exceed the amount paid for the services related to the claim within the three months preceding the issue.

Termination

We may suspend or terminate services if these Terms are violated or if required by law. You may discontinue use of our Services at any time. Ongoing service agreements may include notice requirements.

Confidentiality

Any non-public information shared with us will be treated as confidential and used solely to provide the Services unless disclosure is legally required or authorized by you.

Privacy

Personal information is handled in accordance with our Privacy Policy, where applicable. We recommend reviewing our Privacy Policy if you submit forms, book appointments, or engage in marketing communications.

Changes to These Terms

We may update these Terms periodically. Continued use of the Services after updates indicates acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the jurisdiction in which DentalWebMastery operates.

Contact

For questions regarding these Terms, contact us:

Email: [email protected]